How Does HealthTap Work?
If you’re considering HealthTap to receive medical advice from an online doctor, it’s essential to understand how the service functions. That way, you can determine if it meets your requirements.
HealthTap is an online medical information website with thousands of doctors answering questions for free. It’s an invaluable resource for those seeking more insight into their condition without having to spend money on expensive doctor appointments.
How does HealthTap find a doctor?
HealthTap uses AI-powered symptom checkers to help members determine if they require medical attention. Once it’s determined that a visit is necessary, users can book their appointment with one of HealthTap’s qualified doctors either through the app or online.
As a HealthTap doctor, physicians must be board-certified in their medical specialty and licensed to practice in the United States. Furthermore, they must agree to see patients of all ages in an urgent care setting.
The company’s doctors are ranked according to their “DocScore,” which is calculated using publicly available information and peer reviews. Users can select a doctor’s virtual practice page and then utilize their smartphone’s click-to-call feature for easy appointment making.
HealthTap is a nationwide virtual primary care provider that offers quality, affordable care. Its network of physicians includes 90,000 volunteer U.S. doctors across 147 specialties who have all undergone an intensive verification process to guarantee high-quality healthcare for its customers.
How does HealthTap find a diagnosis?
HealthTap is a free service that seeks to connect people with medical experts for assistance in diagnosing their conditions. Established in 2015, it boasts thousands of doctors answering questions at no charge.
During their online consultation, members are presented with multiple question prompts that allow them to enter their symptoms and other pertinent data. This data is then processed by an AI system in order to detect potential causes of those symptoms and provide advice on what steps should be taken next.
However, AI may not be the best solution for users with complex or rare conditions that require medical expertise. HealthTap suggests members use its free symptom checker before booking an appointment to make sure they know exactly what symptoms require medical attention.
HealthTap also boasts an expansive network of U.S.-licensed physicians in 147 specialties who can answer video chats or text message inquiries and issue prescriptions or order lab tests for members.
How does HealthTap find a treatment plan?
HealthTap has dedicated over a decade to making primary healthcare accessible for all Americans, regardless of insurance status. This forward-thinking remote healthcare brand utilizes cutting-edge tech solutions to make this vision a reality.
HealthTap’s unique approach to problem solving has set it apart from its rivals. While most similar companies strive to fix an existing system, HealthTap took a more customer-centric approach and designed from the ground up.
With this in mind, the company created a network of doctors that treats each virtual patient as an actual human being rather than simply as a collection of symptoms. Doing so helps members build trust over time.
The platform also provides additional services like prescription writing and lab testing – however, these are only accessible to members in the United States.
How does HealthTap find a prescription?
HealthTap members often don’t need to visit a doctor in person in order to receive prescriptions. Instead, they can utilize HealthTap’s AI technology to classify and prioritize their symptoms according to severity.
Once the patient contacts HealthTap, it finds a qualified doctor in their network who is willing to take the call. The doctor can ask questions and make recommendations based on symptoms and illness history.
The doctor can then suggest a prescription and/or lab test, as needed. The prescription can then be sent directly to the member’s pharmacy, or they can have it delivered directly to their home.
Prime members can take advantage of ScriptHero’s discounted prescription pricing, offering savings up to 74% on medications through this program launched last year by HealthTap.